Dunkin Donuts - WEAK COFFEE
Today, I bought a med. coffee with 3 creams. It wasn't hot enough and it looked like too much cream. He then gave me another cup of very hot coffee with 2 creams but it looked the same, and It tastes weak. I also got a donut in a bag without a napkin. I'm mostly upset by the weak coffee. McDonald's coffee is so much better and is cheaper!
I got a gift card for Christmas and will use it...but will probably stick to McDonald's coffee. They really care about their customers, and it shows!
When Dunkin' Donuts first opened here...I had the best cup of coffee...but it's not the same.
Reason of review: poor customer service.
Location: Dayton, Ohio
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Comments
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I completely agree. I noticed here in MA that the hot coffee specifically changed sometime in the fall of 2016.
I very RARELY ever get a good cup anymore and I drank it daily.
It seems to be happening everywhere. Probably a downgrade in beans/amount or just the fact they now sell mostly iced coffee.