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1.0

This is the second time this has happened at Dunkin Donuts at the Star Market at 53 Huntington Ave., Boston, MA. I was on my break at 5:30a.m.

and I waited for 10 minutes for this man to make the coffee and he told me that there was no coffee. The last time I went there he gave me a cup and said "can't you see there is no coffee". I then said to him "are you going to make coffee and he said "you are going to have to wait" I said I will wait. This morning he did the same line and he refused to make me any coffee.

I waited 15 minutes and he just was putting everything out and I said 'are you going to make coffee". I left because I had to get back to work - with no coffee. I am going back over to this store this morning and I am going to speak to the Manager. This man is so rude and if he will not make coffee - what is he doing there??

I always look forward to my coffee on my break but this man just refuses to make coffee at 5:30 a.m. in the morning.

Reason of review: Poor customer service.

Location: Somerville, Massachusetts

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Edward F Cfi

Why are you wasting your time patronizing a company that has no clue about customer service? Also look at the rejects that work in food service, do you really trust what they do with food?

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reply icon Replying to comment of Edward F Cfi

Let people make their own choices onto where they eat, and you worry about your own. ***

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