I used to go to Dunkin Donuts all the time and they were consistent in their quality....not anymore.
The coffee usually tastes burnt or stale, especially if you are going through the drive thru. The few times I have gone this year I have had to ask for my change back, and when the wrong items have been given to me, there is no apology.
I have been going to Cumberland Farms for my coffee, which tastes awesome, and I get a thank you every time. Little things make a big difference, corporate needs to regulate the franchisees more closely.
Review about: Dunkin Donuts Coffee.