Product: Dunkin Donuts Customer Care Clear all filters (37 of 37 reviews match)
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I do not believe that coffee is all I should have been able to purchase at Dunkin Donuts. I would appreciate a phone call pertaining to this entire situation that I have taken the time to try to describe such an unusual situation. My name is Terri you can reach me...
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Contact Corporate directly for a response.

3.1
Product
Dunkin Donuts Customer Care
#1169703
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There is only one Dunkin Donuts on Dunn street in jacksonville,fla, Tonight they posted a sign saying due to cold weather we are cloused when every Busimess is open on the main strip which has about 145k of vehicles a day travel on, so we went down 2 more lights to...
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Dunkin Donuts Customer Care
#1161611
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I stopped to Dunkin Donuts in North Charleston, SC placed my order and waited 25 minutes for my order. Once I receiver my order my food was cold. The staff there was more forcus on the drive through and not on the customers in the restaurant. No customer in the...
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2.1
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Dunkin Donuts Customer Care
#1159410
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Dunkin Donuts - October 3rd 8:05 a.m. New Berlin Wisconsin
I wish there was a rating lower than a one-star.This location deserves more than a zero it needs to be closed. When it comes to cleanliness customer service it ranked below a one. Employees were not working or moving at this location. We stood in line for 20 minutes. I...
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Dunkin Donuts Customer Care
#1110849
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does Dunkin Donuts believe that their brand is so strong that they no longer have to give their staff customer service training? Would it kill these people to smile or at least hold back their look of contempt that they have to wait on someone? I am a repeat customer...
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1.8
Product
Dunkin Donuts Customer Care
I didn't like
  • Waitstaff
#1110461
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Stop at the exit 56 in Connecticut, in my wY back to Ny,order my donkin Donuts coffee for me and my sister, the lady there was horrible...she made the drinks wrong, asked her to make the coffee the right way, she started screaming at me that it is a huge line and she...
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Dunkin Donuts Customer Care
#1109065
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Dunkin Donuts - Worst service ever

The store on Hebron in Carrollton, Texas has horrible, horrible service. They get the order wrong almost every time and they're unbelievably slow.
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Dunkin Donuts Customer Care
#1100624
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We have had nothing but problems.My employees have to leave work to go back and fix their orders almost daily. My family and I can not get our coffee, latte, or even sandwiches made right. It costs us a lot of time and frustration. We have spoke with the store mgr on...
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1.0
Product
Dunkin Donuts Customer Care
#1100587
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Dunkin Donuts - Poor service

I was at dd. At 6:30am in the bondsville .ma store . I was the only customer in line . I stood at the counter for 5 minutes. There were 5 people working and gossiping. They saw me standing at the counter and continued to gossip .i finanlly asked if i could purchase something. And waiting another two minutes before getting waited on.
2.6
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Bondsville, Massachusetts
Product
Dunkin Donuts Customer Care
#1085114
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What the ***. The same music *** too. It's almost as if they don't want you to call and submit your complaint. Very annoyed and I won't be patronizing dunkin donuts anymore. This is ridiculous and now i''ll be pushing away all my contacts away from dunkin donuts...
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Dunkin Donuts Customer Care
#1055358
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