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I had one of the worst experiences you could have at Brookpark, Ohio location. I went to the drive through received a hot chocolate and spit out a bug.

Poor customer service treatment given.

A lame sorry and a refund. Not even a courtesy card for such an experience.

Product or Service Mentioned: Dunkin Donuts Coffee.

Company wrote 0 private or public responses to the review from Oct 09, 2014.
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Cleveland, Ohio, United States #897002

My issue with the bug in the drink has not been resolved

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