Dunkin Donuts offers a coupon for completing a survey on the receipt via the internet. The coupon indicates a free donut if you purchase a medium or large beverage.
I present the coupon order a chocolate milk and two donuts and staff refused to honor the free donut.
Stating that I had to purchase a medium or large coffee or soft drink....the chocolate milk does not qualify....I'm sure that the milk is more costly than the medium drink and the soft drink or coffee, so I'm pissed that the management in the Cape Carteret NC store could not make the decision to honor the coupon or *** off a regular customer who may or may not return real soon to purchase the highly profit laden donuts or the Chocolate milk at a premium price compared to the BP station a half block away. Customer service and relationships are the things that MAKE or BREAK a store.....
Review about: Dunkin Donuts Coffee.