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Hello.

I go to dunkin donuts about twice a week and usually spend about $20 each time, which is about $160 a month which is quite a bit (in today's economy)..Anyways..

The dunkin donut I go to is a shared baskin robins and when I go I want to order the strawberry bandanna smoothie! Almost everytime I order they are always out of bananas! This last time I went (today 7/14/12 @ about 9:00) I asked if I could give them my own banana so they could make what YOU ALL ADVERTISE! What "p-ed" me off the most was the employee just laughed over the intercom!!

I think it was very rude and not good customer service. Anyways.. I JUST WANT A STRAWBERRY BANANA SMOOTHIE! I talked to manager and he said that "corporation won't let us buy more then 2-3 bananas because we have to throw them away at the end of the night if they haven't been used and we usually only need 1 banana a day because of an occasional banana Sunday."..

Well if this was true, then wouldn't there be that extra banana for my smoothie twice a week?? Either they are lying on the amount that they actually "buy" "each day" or you all as a company are not letting them.. Whatever the case may be, bananas are only .49 cents a pound. You can get 10 bananas for $3!

You all throw away dz's of donuts a day I'm sure so what is a few bananas??!!

You all are a multi million dollar company..What's a few dollars to make some customers happy and to keep the customers spending their money at your company??!!

Review about: Dunkin Donuts Manager.

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Anonymous
#566675

Sounds like the service is not the only thing that's gone bananas...

The Jedi Knight has a good suggestion. Go somewhere else, or make it yourself for pete's sake.

Anonymous
#512797

If you already had the banana why not buy the strawberries, and whatever you need to make the smoothies. Spend the $160 to get a blender. Also I bet the real reason they laughed at you was not because you presented them with a banana but because you are an adult and you acted like a child.

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