Dunkin Donuts
Reviews and Complaints
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerHorrible Customer Service
- Good coffee
- No customer service
Preferred solution: Better Service and fix our concerns
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Upper Marlboro, MarylandChipped Tooth
Good afternoon,
I ordered the chicken and pepper wrap from the 4705 Crain Hwy location in Upper Marlboro, MD on July 31 around 9:30am. There was a hard object in the wrap unbeknownst to me that upon biting down it chipped the back of my tooth.
I still have the wrap from yesterday.
I ended up at the dentist for an emergency appointment and it was determined through x-rays that the tooth would require a root canal and crown, resulting in an $750 unexpected out of pocket expense that would not be covered by my dental insurance.
I really want this matter resolved as soon as possible, and have already contacted and reported this matter to the store manager.. This was completely unexpected and feel that some compensation should be provided.
aevette32@***.com
Preferred solution: I have an unexpected expense of $750, which will not be covered by my dental insurance.
Bad customer service
User's recommendation: Avoid this Dunkin donuts location. 350 E 103rd Chicago Illinois 60628 bad customer service. Threw coffee on my car and curse me out
Complaint about manger
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Miami, FloridaEmployee threw change at me after I told him to wait while I grab the rest of my money
So I pulled up to the Ocoee Florida Dunkin Donuts on Silver Star and ordered food. The gentleman told me it was cash only I said OK do you have when Im ordering a repeated its cash only I said I understand I have cash do you think Im broke or something so he gave me my total I pulled in the window said was 1403 I handed him a £.2 and two cents and said please wait I have the rest of this change.
I turned around and hes handing me change and I asked him. What are you doing man I told you I have your change just like I told you I heard you at the window and he threw my change out the window at me at my face, so what are you going to do about Dunkin Donuts employees that are aggressive towards customers and almost put a mans eye out
User's recommendation: Boycott these ignorant violent people
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need to call about a manager that fired me because I was crying for help
Preferred solution: It’s the manager wise I need to talk with mike or Robert
Charges
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Irving, TexasEmployment verification
User's recommendation: Never work there
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint
Preferred solution: Some kind of resulting something very serious could of happened including choking death
I don't like that they put the sugar on the top of the muffins,it too much,the muffin was better without it,also do u still have the cranberry muffin,can't find it near me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPut in order wrong and need to get points back
Preferred solution: Reward points back
Question about services
- Get more adults to supervise for mire effective and good customer service
- Please hire done one with more mature stature
Preferred solution: Better customer service
User's recommendation: Please hire more adult supervision so the kids would follow the he more accurate and effective
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | West Hartford, ConnecticutCustomer service at certain locations is terrible. I found one in my vacuity that is excellent ! 338 park Rd West Hartford CT They are friendly, efficient and give great service
- Convenient locations
- Drive thru option
- Good quality coffee
- Poorcustomer service at many locations
Preferred solution: Price reduction
User's recommendation: Complain when you don’t get the perks the app is intended to offee
Cancel order
User's recommendation: Excellent service
Complaint
- Prev
- 1
- ...
- 7
- 8
- 9
- 10
- 11
- ...
- 84
- Next
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.