Dunkin Donuts
Reviews and Complaints
Issue at store
It was a contractor that Dunkin hired to fix the parking lot. Guess they showed up at 9:00 am.
I arrived at 10:00 am to pick up a mobile order.
This contractor had hot tar, used to fill in cracks. They had cones, but just worked down the parking lot. I got blocked in. After waiting 5 minutes, I got out to speak to the person applying the product.
Both employees completely ignored me. Would not respond.
I waited 12 minutes to get out of your lot. Had to leave via the entrance, since they had the exit blocked.
Your employees were not happy. You need to speak with them.
Love to speak to the person who hired this company.
It is a small lot.
It closes at 8:00 pm. Why not do it after that. You had customers like me, who had mobile orders and parked next door and walked. The Drive Thru got shut down.
I would like to speak with some, please.
I can be reached at 802-585-****. I was a Manager in Newspaper Production for 35 years. I would not pay these people. They turned your business upside down.
Your employees were frustrated.
My car? Tires picked up the substance he was using. Had a rough front end until the stuff came off the tires.
The person who hired them? I would get to the bottom of this issue.
If he or she knew is was going to be done on Friday morning? Then you have a problem.
Looking forward from hearing from you.
User's recommendation: Keep going
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Verified ReviewerI need help
Preferred solution: To solve the problem how hard can it be
User's recommendation: Your people don’t jelp
Order food but restaurant is closed
Preferred solution: Full refund
Rude employee
Charged wrong
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Verified Reviewer | Shelton, ConnecticutInept employees is my biggest *** Can not get orders right at all. Just haven't been back.
User's recommendation: Don't go to drive thru or check everything before you pull away.
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad service, store# 354353
Preferred solution: Full refund
User's recommendation: Need a new customer care crew in that store
Complaining about employees
- Customer service
- Too many times waiting for receiving your order
Preferred solution: Apology
User's recommendation: Give a new customers service training
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Columbus, OhioUnconvert points
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Verified Reviewer | Syracuse, New YorkNeglected service
- Fast coffee
- Do not order donuts
Preferred solution: For my wait a gift card
User's recommendation: Do not order donuts from Dunkin
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Bermuda, VirginiaRude manager
- Close
- Manager attitude
Preferred solution: Nothing
User's recommendation: Don’t go there
Because
I'm doing a claim against this person and Magnolia and Cerritos donuts cause when I went right there that lady she's so rude when she ask when I ask for a coffee she's always talking to another custom
Preferred solution: I don't want nothing about it I just want you to talk to this person so she can try she can treat people right with respect not bad and answer bad 2 customers that's not right thank you
User's recommendation: You don't have to have that kind of people working right there that girl is so rude she doesn't know how to treat the customers only for a coffee you need to wait it's only a only a coffee and she is rude to talk back 22 customers
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerRefunded needed
- Good services
- This mistake by the app
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Rochester, New YorkCouldn't get good at a location because someone was on their break supposedly
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