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Carmel Macchiato was just too strong. I took off the lid and it was darker than normal. I went back to the store (around 9:15am). I asked to have it redone. I asked to speak to the store manager which I was told was not in the store. Fonisha identifies Cheanelle as the...
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Anonymous
Anonymous

OP:Send a letter to their Corporate Headquarters stating what you included in your complaint.That information is found on their website.Or just google it.

3.3
I didn't like
  • Customer service
#1128668
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The store at 187 and Wolf Road in Mokena Il has the WORSE store manager that I have ever come in contact with. Not only does he treat his employees bad particularly women he has no problem yelling at others in his native language His product is stale, poor selection,...
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I didn't like
  • Customer service
  • Rude managers
  • Daily fluctuation of food quality
#1124961
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Dunkin Donuts - October 3rd 8:05 a.m. New Berlin Wisconsin
I wish there was a rating lower than a one-star. This location deserves more than a zero it needs to be closed. When it comes to cleanliness customer service it ranked below a one. Employees were not working or moving at this location. We stood in line for 20 minutes....
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#1110849
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Dunkin Donuts - Stale donuts

Dunkin Donuts
#1118022
This is the last time I visit a Dunkin! Just got 3 donuts at 6 am and the must be from yesterday. no way were they made today and at over over a dollar a piece....wake up America!
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Dunkin Donuts - Terrible

Dunkin Donuts
#1112082
This store would not accept credit cards on most recent visit. On other visits they have been out of items and there is rarely an apology from the staff.
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Dunkin Donuts - I wouldn't feed this to my cat
1/1

Dunkin Donuts - I wouldn't feed this to my cat

Dunkin Donuts
#1104316
3.7
Details
Why would you give a customer burnt sandwhich. I was pissed and hungry had to deal with this stupidness. Dont hire people who cant cook happen on Broardway in Rever Mass.
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Allergens Information
Cleanliness
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website

Dunkin Donuts - It has changed to the worse

Dunkin Donuts
#1101968
1.0
Details
The Easton Ma on Washington st location has really changed into the worse my guess is new management ,coffee is no good (and I drink black) and customer service is horrible new people the prices have increased so much and the other dd locations are cheaper now I have to go to a new location not a good change
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Allergens Information
Cleanliness
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
I just visited the store on 329 Spring Garden, Philadelphia, PA. My question is... does Dunkin Donuts believe that their brand is so strong that they no longer have to give their staff customer service training? Would it kill these people to smile or at least hold back...
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1.8
I didn't like
  • Waitstaff
#1110461
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Stop at the exit 56 in Connecticut, in my wY back to Ny,order my donkin Donuts coffee for me and my sister, the lady there was horrible... she made the drinks wrong, asked her to make the coffee the right way, she started screaming at me that it is a huge line and she...
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#1109065
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Dunkin’ Donuts, 75 e Washington, chicago, il I buy a extra large coffee and tea, several times a week. They always Leave out the cream and or sugar. I spoke with the manager he wasn’t to interested. When there isn’t cream and or sugar in the coffee, the drink isn’t any...
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2.6
I liked
  • Location
I didn't like
  • Service
#1109048
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My name is Barbara I have a serious complaint about a Manager at one your locations he's been harassing me since Monday because I have a bar code to get a free large coffee. I told him am not a theft because am a black woman. I can't believe how he's been questioning...
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#1103741
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Terrible. I went to the Davie Dunkin' Donuts on university drive on right hand side. Eywrrn griffin and stirling. People on on their computers and cell phones for hours like it's their private office and won't move. No place to sit. Old donuts. Terrible managements...
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Anonymous
Mickeytheg

I use the drive through several times a week and i love the great service especially the girl with the pretty nails. They always get me order right. The only complaint I have ...

1.0
#1100745
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We have had nothing but problems. My employees have to leave work to go back and fix their orders almost daily. My family and I can not get our coffee, latte, or even sandwiches made right. It costs us a lot of time and frustration. We have spoke with the store mgr on...
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1.0
#1100587
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Contact Dunkin Donuts

Mailing Address:
Dunkin Donuts
150 Depot St.
Bellingham, MA 02019
Phone:
(877) 833-2633
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Dunkin Donuts Products and Services

Last Sunday 7/16/17 I was making my routine purchase at the location of Franklin street and the Boulevard in Hasbrouck Height N.J .located in Bergen County. As I was making payment a lower door panel from the counter felled on my right toe and although the pain was...
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#1077499
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