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2.2 Based on 97 reviews
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  • Customers like
    • Coffee 5
    • I love dunkin donuts 4
    • Great 2
  • Customers don't like
    • Customer service 14
    • Treatment 10
    • Staff behaviour 3

I ordered a peppermint mocha latte and she gave what tastes like just milk and a drop of coffee. I am so mad after we repeated it twice to the *** she still got it wrong... I will never go back to another dunkin donuts I will go to Starbucks were they actually care. Dunkin donuts hires the most dumbest people that ever walked the earth. When I repeat my order twice you should get it right. So now I am drinking hot milk with a drop of coffee.... Read more

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I went to Dunkin for my school lunch break and ordered two sandwiches and hash browns. My friend was with me and ordered one sandwich and hash browns. I went in at 11:30 and got out at 12:10. There were only two people working and one of them was brand new. She didnt know how to make anything or knew where anything was yet she was stationed to make the food and she was very slow making me late to get back to school. And the line wasn't very long... Read more

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For Silvrton Dunkin in Toms River, NJ!!! Shamefull. Sometimes in morning I have coffee and it make me more awake and able to drive to work! Last week my cat was playing with a bottle cap from a budweiser bottle (possibly Miller Lite, cant remeber) and he hit the cap under my coffe pot. When he ran after the cap his tail whipped the chord and kinda bended the electric prongs. so im a little woried to turn my coffee machine on cause ill have to... Read more

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We got that new Dunkin Donuts near my work. Boy were they great when they first opened. I was going every day! Then I had a few quite unpleasant experiences. On those days I get a survey. So I go online and tell them about my experience. By the third time (yes I gave them more chances) I was fed up so I went back to going to Starbucks! They sent me one of those corporate emails saying give us one more chance. Of course I do. AND well... Read more

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I used to love your 'tuna melt' which is tuna salad sandwich on a croissant with cheddar cheese(toasted.) As usual, I placed an order for Tuna melt. Cashier gave me a weird glance and said there is no such a thing like tuna melt. I know tuna melt was not listed on the menu, but you do promos for tuna melt a lot! I asked her back if she has tuna melt and she said they don't have tuna melt, but tuna sandwich. Therefore, I ordered tuna sandwich on... Read more

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I love my dark roast coffee but can I get some concistency please? This time the coffee taste like they poured hot coffee over the iced coffee to top it off. Absolutey gross. 1 out of 3 coffees are always gross and they have the balls to charge $.25 for a hot cup. East Greenwich ,RI Main ST Dunkin Donuts.

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I drove 25 mi to the closest DD we have near us at 8:00 pm. I asked where the donut selection was on the menu, I didn't see their variety. The guy said to me, "Actually we threw them out 30 min ago". I said you have NO donuts at all! He said, uh sorry no. The store doesn't close until 10:00 pm and it is a donut shop. Very displeased La Crosse, WI on Losey blvd

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The only Dunkin Donuts in Lehigh Acres Florida have the worst staff ever. I went on a Sunday to buy an iced coffee. As soon as I go through the Dunkin Donuts drive thru line, I hear a big pop. A huge bolt went into my back tire. I got out of the car to verify what happened. it was 7pm and I went to Walmart across the street and they were closed. My tire went flat completely and was on the side of the road waiting for a tow truck for 2... Read more

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Store in parsippany at Littleton road is probably the worst in customer service. Many incidents but Just now I bought coffee, she didn't talk to me at all, put the coffee on the counter, held receipt, I said thank you I don't need a receipt. The response I got was amazing: take it and throw it in the garbage, it's your receipt. I said but I don't need it. She said so what it's your don't give it to me!! Wow! Read more

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Bad exp they have condiment staff are rood Read more

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