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Dunkin Donuts

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84 complaints

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Dunkin' Donuts is a wholly owned subsidiary of Dunkin' Brands Company. The company was founded in 1950 by William Rosenberg in Quincy, Massachusetts. At the present time Dunkin' Donuts is headquartered in Canton, Massachusetts. The product line of Dunkin' Donuts includes doughnuts, bagels, muffins, breakfast sandwiches and a diverse range of tea and coffee drinks. The tagline of the company is: "America runs on Dunkin'."

Dunkin' Donuts is an international coffee and donut retailer that started its franchise operations in 1968 and today there are thousands of Dunkin' Donuts franchises in the USA, Canada and in other countries all over the world. Please try to contact Dunkin Donuts Customer Service directly prior to posting any complaints on this site.

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Dunkin Donuts Complaints & Reviews

Dunkin Donuts Reviews

7734@***
NOT WAITED ON PROPERLY AT Dunkin Donuts

IT HAPPENED ABOUT 11:30 THIS MORNING AND I WAS WAITED ON BY A YOUNG FOREIGNER AND HE ACTED LIKE HE WAS ON DRUGS OR SOMETHING BECAUSE THERE WAS A YOUNG LADY THERE WAITING ON EVERYBO...

#272838
Nov 04, 2011
168

Anonymous
Dunkin Donuts - Northern Blvd. Jackson Heights - Refuses coupons

Dunkin Donuts on Northern Blvd in Jackson Heights just refused to take a $1.50 coupon toward the purchase of 2 K-cup coffee boxes which cost $11.99 each. The coupon states 'go...

#272790
Nov 04, 2011
108

Hate2get...
Dunkin Donuts - Cheated me on Coffee

Every morning before I head to work I start my day with large DD lattee. When it was handed to me it was I noticed it felt light not much weight to the cup. When I ope...

#272234
Nov 02, 2011
122

Anonymous
Dunkin Donuts - Went to DD looked like a child care center, had to leave couldn't sit I wanted, most tables taken.

Went to DD in Winthrop, MA (20 Main ST.) It is a small DD with about 5-7 tables three were taken by children. Doing homework or coloring books, I think they belonged to one of the ...

#270252
Oct 24, 2011
108

Anonymous
Dunkin Donuts - No Product

Dunkin Donut store on N. Williams St. in Dunnellon,FL 34431 never has in stock chocolate cream or vanilla cream donuts. I have visited this store on several occasions both early an...

#269327
Oct 20, 2011
77

Spalm1
Dunkin Donuts - Location vestal ny at Manleys Mighty Mart

I average 1 $20-$25 a week purchasing coffee and assortments of food items. Each time I go my order is either messed up or they are rude to me. I am sick and tired of it. Wh...

#269099
Oct 19, 2011
68

Victoria...
Dunkin Donuts - The coffee was on me

I was at dunkin donuts the other day getting a coffee from the drive-thru. When the girl handed me my coffee it spilled all over my cell phone, 2011 car and on my hand all because ...

#265931
Oct 04, 2011
151

Mikeysop...
Dunkin Donuts is dirty

Got three coffees today one what iced tea with creamer and carmel in it! and the other one had a maget on it so we never touched the 3rd one i drank half of mine till we saw the ma...

#265404
Oct 01, 2011
206

DJC
Dunkin Donuts - Very poor service

I went to store #336712 in Franklin, Ma. I ordered a wakeup wrap and ice coffee. There was 1 car in front of me. The girl at the driveup windows stood there talking, joking and sho...

#265217
Sep 30, 2011
109

Dweberfb
Dunkin Donuts - Blame it on my that you do not listen to my order?

I go to Dunkin Donuts at least once a day for frozen ice teas. Every time I go to this specific store #338368, I am treated very disrespectful. They speak Spanish in front of me t...

#260126
Sep 06, 2011
150

Anonymous
Dunkin Donuts Sunrise fl'

The coffee taste just like boiled water with sugar; we call it sugar waterthis has to be one of if not the worst DD i have ever been into; English is rear rude *** people ...

#259631
Sep 03, 2011
134

Anonymous
Dunkin Donuts - We are not happy with the taste of the coffee has the formula changed.

My Husband and I have coffee every morning at our local Dunkin Donuts shop. We started to notice the coffee has had a stronger taste and smell. We have tried three different Dunki...

#259168
Sep 01, 2011
182

Nicain
Dunkin Donuts - Haymarket station

If I ever visit the haymarket dd's the service is awful. It doesn't matter if there are two or three people behind the counter, they will only ever wait on one person at a time. To...

#258539
Aug 29, 2011
109

Mikedyke...
Dunkin Donuts - I ordered 1 dozen white fluff filled donuts, when I got them in drive thru, they were all empty.

When I recieved these donuts, I thought that it was an honest mistake. but I was the only one in drive thru. The manager was rude and would not refund my money or make it right at...

#257044
Aug 22, 2011
185

Pit girl
Dunkin Donuts - Can't get an order right

Dunkin Donuts opened a new location in Buckeye, AZ. I have been there five times in the past two months on the way to work to grab breakfast and four times they have messed up my ...

#256995
Aug 22, 2011
161

Briseyra
Dunkin Donuts - Donking donuts employee didn't gave me decaf so cause me severe heart arrhythmia

At the donking donuts in weston florida my husband went to buy a decaf for me and the employee gave him a regular coffee and write on the cup decaf, I have to take some medication...

#256337
Aug 18, 2011
353

Anonymous
" Distressed at Dunkin Donuts "

I was at the Spring Valley DD. I gave the girl my order. Who turned out to be the mgr. She took my order. I didn't hear her say. The next register will ring you up. I don...

#251355
Jul 26, 2011
191

Coma
Dunkin Donuts in Merrimac, MA ignores you

I just got back from the Dunking Donuts in Merrimac, MA. There was a woman behind the counter counting tips, not acknowledging my father standing right in front of her. There was p...

#248566
Jul 12, 2011
216

Anonymous
Dunkin Donuts treated me like a second hand citizen

July 1st, 2011 at new Dunkin Donuts rt 8 glenshaw, Pa. Pittsburgh: I had ordered a bagel in the drive thru. At the window I rememered a coffee card filled out for a free coffee. Wh...

#246422
Jul 01, 2011
190

DDBR SUC...
Dunkin Donuts 460 E 162nd SoHolland Il,miserable service

Since this location was sold by the original owner the service is miserable at best. One one occassion hard sharp pieces of something Dunkin Donuts orange was mixed throughout a do...

#244989
Jun 23, 2011
156

Lovethek...
Dunkin Donuts - False advertising

Today is 5/28/2011 it was asdvertised that any size ice tea for $.99 plus tax. So I go insider dunkin donuts at 132 nassua st. Manhatten. Asked if he ice tea was on sale today? Mr ...

#240151
May 28, 2011
354

Liquidsu...
Dunkin Donuts - Dunkin Donut - 808 Chestnut Street, Philadelphia, PA 19107-5104

Everyday I go to this Dunkin Donuts and order a large ice coffee, everyday I get it with regular sugar instead of liquid sugar. Even after explicitly letting them know to use liqui...

#238487
May 19, 2011
371

Anonymous
Dunkin Donuts 1600 E. Joppa rd (thieves)

I ordered a breakfast sandwich which came to $3.17. I handed the cashier a $10.00 bill. She gave me $1.83 in change. I told her that I gave her a ten and that she needed to give me...

#236587
May 09, 2011
336

Pissed l...
Dunkin Donuts; Rudeness

I went to dunkin donuts and ordered 3 bagels and a hot chocolate, they were rather busy while I was there. The guy who was making the bagels and the other hot food was yelling "I q...

#233684
Apr 22, 2011
217

Woodrowm...
Dunkin Donuts - Always running out of products

The dunkin dounuts on s.wodland blvd and the one on 92 in deland fl. are always running out of products either carmel, large cups straws, whip cream hot cocoa. I have called and ta...

#233112
Apr 19, 2011
196

Anonymous
Dunkin Donuts - Dunkins in the AZ ARE TERRIBLE

I frequent Dunkins and am East Coast born and raised, Dunkins here in the SW is far from adequate. On 3/30 I went to my local Dunkins and following placing my order was informed t...

#230206
Apr 01, 2011
227

Jerryish...
Shot in the face at Dunkin Donuts delray beach Fl

Nov 2008, Delray Beach Fl Dunkin Donuts robbed by Cripps Gang.I was a customer. Iwas shot with a shotgun in the face. I am still recovering .I have had approximately 12 procedurs t...

#224210
Feb 28, 2011
414

Curiosit...
Dunkin Donuts

I went to the Dunkin Donuts in the 51st street station and i ordered a vanilla chai and a bagel with cream cheese. I got the bagel with cream cheese right away, and the girl that ...

#221846
Feb 15, 2011
213

Brokenca...
Dunkin Donuts on Oriskany Bld. Utica

My complaint about the Dunkin Donuts on Oriskany Blvd. is not due to customer service their very nice people. Sadly this Dunkin Donuts use to be a VERY good one - but recently with...

#221536
Feb 14, 2011
275

Rinnsnit...
Dunkin Donuts - Coolata machine broke

This is rediculous. Everytime i go to dunkin doughnuts i. always get a coolata. Today, i wanted a coolata and they told me the machine was broken. They did not have a broken sign o...

#221117
Feb 11, 2011
601
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