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Dunkin Donuts

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Dunkin' Donuts is a wholly owned subsidiary of Dunkin' Brands Company. The company was founded in 1950 by William Rosenberg in Quincy, Massachusetts. At the present time Dunkin' Donuts is headquartered in Canton, Massachusetts. The product line of Dunkin' Donuts includes doughnuts, bagels, muffins, breakfast sandwiches and a diverse range of tea and coffee drinks. The tagline of the company is: "America runs on Dunkin'."

Dunkin' Donuts is an international coffee and donut retailer that started its franchise operations in 1968 and today there are thousands of Dunkin' Donuts franchises in the USA, Canada and in other countries all over the world.
Please try to contact Dunkin Donuts Customer Service directly prior to posting any complaints on this site.

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Dunkin Donuts Complaints & Reviews

Dunkin Donuts Reviews

Anonymous
Dunkin Donuts - Poor manangement skills
5.0 150 Depot St. BellinghamMA02019 1-877-833-2633 or 1-877-8DD-COFFEE https://www.dunkindonuts.com/help/

The manager of dunkin donuts in Chicago Illinois in Luke gas station on Indianapolis Blvd is very unprofessional, she is not punching in she got other people punching in for her an...

#317905
May 11, 2012
18

Anonymous
Ripped off of 10 gift card at Dunkin Donuts
5.0 150 Depot St. BellinghamMA02019 1-877-833-2633 or 1-877-8DD-COFFEE https://www.dunkindonuts.com/help/

Went in Monday, april 17th and purchased a 10 gift card for myself to use all week for my weekly coffee purchases. When i went in the next morning and tried t use it to pay for my ...

#314032
Apr 23, 2012
73

Anonymous
Dunkin Donuts - Consistent mistreatment/employee should be fired.
5.0 150 Depot St. BellinghamMA02019 1-877-833-2633 or 1-877-8DD-COFFEE https://www.dunkindonuts.com/help/

There is a consistent issue ongoing at the Northwest Hwy/Centerville location in Garland TX. It is one I'm tired of hearing of, dealing with, and will no longer tolerate. My wife v...

#313287
Apr 19, 2012
78

Lacey Pr...
Dunkin Donuts - Employee; charged me $9.49 for six (6) Glazed donuts
5.0 150 Depot St. BellinghamMA02019 1-877-833-2633 or 1-877-8DD-COFFEE https://www.dunkindonuts.com/help/

On March 21, 2012, We went into Dunkin Donuts, Baskin Robbins Store #336862, We purchased 1/2 dozen Glazed donuts, and the cost was $8.49 plus $1.00 tax ($9.49). Today, Wednesda...

#308268
Mar 28, 2012
166

Anonymous
Dunkin Donuts - I`M In Danger!!!
5.0 150 Depot St. BellinghamMA02019 1-877-833-2633 or 1-877-8DD-COFFEE https://www.dunkindonuts.com/help/

Mr.Angelo. or Spyro.Owmers of the dunkin Donuts705 Old Country Rod.Westbury,NY,11590.In March 08/2012 around 3:00Pm. I went to Dunkin Donuts to lookin...

#304483
Mar 13, 2012
206

Anonymous
Dunkin Donuts
5.0 150 Depot St. BellinghamMA02019 1-877-833-2633 or 1-877-8DD-COFFEE https://www.dunkindonuts.com/help/

72 & No Bld. The butter was bad and tasted sour. Apparently they dont refrigerate food properly.61 & Roosevel- Trukey Cheddar and Bacon- They don't add any cheddar ...

#304168
Mar 12, 2012
144

Chocolat...
Dunkin Donuts - Cape Carteret NC
5.0 150 Depot St. BellinghamMA02019 1-877-833-2633 or 1-877-8DD-COFFEE https://www.dunkindonuts.com/help/

Dunkin Donuts offers a coupon for completing a survey on the receipt via the internet. The coupon indicates a free donut if you purchase a medium or large beverage. I present the...

#300975
Feb 28, 2012
228

Anonymous
Dunkin Donuts service and coffee sucks
5.0 150 Depot St. BellinghamMA02019 1-877-833-2633 or 1-877-8DD-COFFEE https://www.dunkindonuts.com/help/

I used to go to Dunkin Donuts all the time and they were consistent in their quality....not anymore.The coffee usually tastes burnt or stale, especially if you are going thro...

#300122
Feb 25, 2012
243

7734@***
NOT WAITED ON PROPERLY AT Dunkin Donuts
5.0 150 Depot St. BellinghamMA02019 1-877-833-2633 or 1-877-8DD-COFFEE https://www.dunkindonuts.com/help/

IT HAPPENED ABOUT 11:30 THIS MORNING AND I WAS WAITED ON BY A YOUNG FOREIGNER AND HE ACTED LIKE HE WAS ON DRUGS OR SOMETHING BECAUSE THERE WAS A YOUNG LADY THERE WAITING ON EVERYBO...

#272838
Nov 04, 2011
257

Anonymous
Dunkin Donuts - Northern Blvd. Jackson Heights - Refuses coupons
5.0 150 Depot St. BellinghamMA02019 1-877-833-2633 or 1-877-8DD-COFFEE https://www.dunkindonuts.com/help/

Dunkin Donuts on Northern Blvd in Jackson Heights just refused to take a $1.50 coupon toward the purchase of 2 K-cup coffee boxes which cost $11.99 each. The coupon states 'go...

#272790
Nov 04, 2011
230

Hate2get...
Dunkin Donuts - Cheated me on Coffee
5.0 150 Depot St. BellinghamMA02019 1-877-833-2633 or 1-877-8DD-COFFEE https://www.dunkindonuts.com/help/

Every morning before I head to work I start my day with large DD lattee. When it was handed to me it was I noticed it felt light not much weight to the cup. When I ope...

#272234
Nov 02, 2011
214

Anonymous
Dunkin Donuts - Went to DD looked like a child care center, had to leave couldn't sit I wanted, most tables taken.
5.0 150 Depot St. BellinghamMA02019 1-877-833-2633 or 1-877-8DD-COFFEE https://www.dunkindonuts.com/help/

Went to DD in Winthrop, MA (20 Main ST.) It is a small DD with about 5-7 tables three were taken by children. Doing homework or coloring books, I think they belonged to one of the ...

#270252
Oct 24, 2011
211

Anonymous
Dunkin Donuts - No Product
5.0 150 Depot St. BellinghamMA02019 1-877-833-2633 or 1-877-8DD-COFFEE https://www.dunkindonuts.com/help/

Dunkin Donut store on N. Williams St. in Dunnellon,FL 34431 never has in stock chocolate cream or vanilla cream donuts. I have visited this store on several occasions both early an...

#269327
Oct 20, 2011
152

Spalm1
Dunkin Donuts - Location vestal ny at Manleys Mighty Mart
5.0 150 Depot St. BellinghamMA02019 1-877-833-2633 or 1-877-8DD-COFFEE https://www.dunkindonuts.com/help/

I average 1 $20-$25 a week purchasing coffee and assortments of food items. Each time I go my order is either messed up or they are rude to me. I am sick and tired of it. Wh...

#269099
Oct 19, 2011
161

Victoria...
Dunkin Donuts - The coffee was on me
5.0 150 Depot St. BellinghamMA02019 1-877-833-2633 or 1-877-8DD-COFFEE https://www.dunkindonuts.com/help/

I was at dunkin donuts the other day getting a coffee from the drive-thru. When the girl handed me my coffee it spilled all over my cell phone, 2011 car and on my hand all because ...

#265931
Oct 04, 2011
235

Mikeysop...
Dunkin Donuts is dirty
5.0 150 Depot St. BellinghamMA02019 1-877-833-2633 or 1-877-8DD-COFFEE https://www.dunkindonuts.com/help/

Got three coffees today one what iced tea with creamer and carmel in it! and the other one had a maget on it so we never touched the 3rd one i drank half of mine till we saw the ma...

#265404
Oct 01, 2011
297

DJC
Dunkin Donuts - Very poor service
5.0 150 Depot St. BellinghamMA02019 1-877-833-2633 or 1-877-8DD-COFFEE https://www.dunkindonuts.com/help/

I went to store #336712 in Franklin, Ma. I ordered a wakeup wrap and ice coffee. There was 1 car in front of me. The girl at the driveup windows stood there talking, joking and sho...

#265217
Sep 30, 2011
161

Dweberfb
Dunkin Donuts - Blame it on my that you do not listen to my order?
5.0 150 Depot St. BellinghamMA02019 1-877-833-2633 or 1-877-8DD-COFFEE https://www.dunkindonuts.com/help/

I go to Dunkin Donuts at least once a day for frozen ice teas. Every time I go to this specific store #338368, I am treated very disrespectful. They speak Spanish in front of me t...

#260126
Sep 06, 2011
201

Anonymous
Dunkin Donuts Sunrise fl'
5.0 150 Depot St. BellinghamMA02019 1-877-833-2633 or 1-877-8DD-COFFEE https://www.dunkindonuts.com/help/

The coffee taste just like boiled water with sugar; we call it sugar waterthis has to be one of if not the worst DD i have ever been into; English is rear rude *** people ...

#259631
Sep 03, 2011
191

Anonymous
Dunkin Donuts - We are not happy with the taste of the coffee has the formula changed.
5.0 150 Depot St. BellinghamMA02019 1-877-833-2633 or 1-877-8DD-COFFEE https://www.dunkindonuts.com/help/

My Husband and I have coffee every morning at our local Dunkin Donuts shop. We started to notice the coffee has had a stronger taste and smell. We have tried three different Dunki...

#259168
Sep 01, 2011
287

Nicain
Dunkin Donuts - Haymarket station
5.0 150 Depot St. BellinghamMA02019 1-877-833-2633 or 1-877-8DD-COFFEE https://www.dunkindonuts.com/help/

If I ever visit the haymarket dd's the service is awful. It doesn't matter if there are two or three people behind the counter, they will only ever wait on one person at a time. To...

#258539
Aug 29, 2011
206

Mikedyke...
Dunkin Donuts - I ordered 1 dozen white fluff filled donuts, when I got them in drive thru, they were all empty.
5.0 150 Depot St. BellinghamMA02019 1-877-833-2633 or 1-877-8DD-COFFEE https://www.dunkindonuts.com/help/

When I recieved these donuts, I thought that it was an honest mistake. but I was the only one in drive thru. The manager was rude and would not refund my money or make it right at...

#257044
Aug 22, 2011
288

Pit girl
Dunkin Donuts - Can't get an order right
5.0 150 Depot St. BellinghamMA02019 1-877-833-2633 or 1-877-8DD-COFFEE https://www.dunkindonuts.com/help/

Dunkin Donuts opened a new location in Buckeye, AZ. I have been there five times in the past two months on the way to work to grab breakfast and four times they have messed up my ...

#256995
Aug 22, 2011
259

Briseyra
Dunkin Donuts - Donking donuts employee didn't gave me decaf so cause me severe heart arrhythmia
5.0 150 Depot St. BellinghamMA02019 1-877-833-2633 or 1-877-8DD-COFFEE https://www.dunkindonuts.com/help/

At the donking donuts in weston florida my husband went to buy a decaf for me and the employee gave him a regular coffee and write on the cup decaf, I have to take some medication...

#256337
Aug 18, 2011
548

Anonymous
" Distressed at Dunkin Donuts "
5.0 150 Depot St. BellinghamMA02019 1-877-833-2633 or 1-877-8DD-COFFEE https://www.dunkindonuts.com/help/

I was at the Spring Valley DD. I gave the girl my order. Who turned out to be the mgr. She took my order. I didn't hear her say. The next register will ring you up. I don...

#251355
Jul 26, 2011
267

Coma
Dunkin Donuts in Merrimac, MA ignores you
5.0 150 Depot St. BellinghamMA02019 1-877-833-2633 or 1-877-8DD-COFFEE https://www.dunkindonuts.com/help/

I just got back from the Dunking Donuts in Merrimac, MA. There was a woman behind the counter counting tips, not acknowledging my father standing right in front of her. There was p...

#248566
Jul 12, 2011
298

Anonymous
Dunkin Donuts treated me like a second hand citizen
5.0 150 Depot St. BellinghamMA02019 1-877-833-2633 or 1-877-8DD-COFFEE https://www.dunkindonuts.com/help/

July 1st, 2011 at new Dunkin Donuts rt 8 glenshaw, Pa. Pittsburgh: I had ordered a bagel in the drive thru. At the window I rememered a coffee card filled out for a free coffee. Wh...

#246422
Jul 01, 2011
267

DDBR SUC...
Dunkin Donuts 460 E 162nd SoHolland Il,miserable service
5.0 150 Depot St. BellinghamMA02019 1-877-833-2633 or 1-877-8DD-COFFEE https://www.dunkindonuts.com/help/

Since this location was sold by the original owner the service is miserable at best. One one occassion hard sharp pieces of something Dunkin Donuts orange was mixed throughout a do...

#244989
Jun 23, 2011
216

Lovethek...
Dunkin Donuts - False advertising
5.0 150 Depot St. BellinghamMA02019 1-877-833-2633 or 1-877-8DD-COFFEE https://www.dunkindonuts.com/help/

Today is 5/28/2011 it was asdvertised that any size ice tea for $.99 plus tax. So I go insider dunkin donuts at 132 nassua st. Manhatten. Asked if he ice tea was on sale today? Mr ...

#240151
May 28, 2011
475

Liquidsu...
Dunkin Donuts - Dunkin Donut - 808 Chestnut Street, Philadelphia, PA 19107-5104
5.0 150 Depot St. BellinghamMA02019 1-877-833-2633 or 1-877-8DD-COFFEE https://www.dunkindonuts.com/help/

Everyday I go to this Dunkin Donuts and order a large ice coffee, everyday I get it with regular sugar instead of liquid sugar. Even after explicitly letting them know to use liqui...

#238487
May 19, 2011
475
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